Privacy Policy

This Privacy Policy and California privacy notice explains how Joe Chilcote (“we”, “us”), REALTOR®, California DRE #01818556, a real estate agent affiliated with Compass (Compass California III, Inc., DRE #01527365), collects, uses and shares personal information through thechillagent.com and its forms. It is written to be consistent with the California Consumer Privacy Act as amended by the California Privacy Rights Act (together, the “CCPA”). You can print this page.

We do not sell or share your personal information. We have not sold or shared personal information (including for cross-context behavioral advertising) in the preceding 12 months, and we have no actual knowledge of selling or sharing personal information of consumers under 16.

Personal information we collect

In the preceding 12 months we have collected the following categories of personal information:

• Identifiers: name, email address, phone number, and the IP address your browser sends when you visit.
• Personal information described in Cal. Civ. Code § 1798.80(e): name, address (such as a property address you give us) and telephone number.
• Commercial information: the real estate services you are interested in, property details, price range, timeline, financing or pre-approval status, investing budget and goals, and anything you write in a message.
• Internet or other electronic network activity information: browser type, device information, pages requested and referring pages, logged automatically by our hosting provider for security and to deliver the site.

We do not ask for sensitive personal information through this site, and we do not use or disclose sensitive personal information for purposes other than those permitted by 11 CCR § 7027(m). This site does not use advertising or tracking cookies or analytics.

Sources

Directly from you (when you fill out a form, call, text or email), and automatically from your browser or device when you visit the site.

Why we collect it (purposes)

• To respond to your inquiry and provide the real estate services you ask for, such as sending matching homes, preparing a valuation, scheduling a showing or discussing an investment strategy.
• To contact you by phone, text or email about your inquiry, with your consent. You can opt out at any time by replying STOP to texts or by telling us to stop calls or emails.
• To operate, secure and debug the website and prevent spam and fraud.
• To keep records required for real estate transactions and our brokerage’s supervision, and to comply with the law.

Who we disclose it to

In the preceding 12 months we have disclosed the categories above for business purposes only to:

• Service providers that help us operate: Netlify (hosts this site and processes form submissions; identifiers, commercial information and network activity), our email and phone/text providers (identifiers and the content of messages), and Google Fonts (receives your IP address and browser information when the page loads its fonts).
• Compass, Joe’s responsible broker, which supervises his real estate activity and keeps transaction records (identifiers, § 1798.80(e) information and commercial information).
• Professionals involved in your transaction, such as lenders, escrow and title, only when you ask us to connect you.
• Government authorities or others when required by law.

How long we keep it

We keep form submissions only as long as needed to respond to and serve you and as required for real estate transaction records and our brokerage’s record-keeping obligations, then delete them.

Your California privacy rights

If you are a California resident, you have the right to:

• Know what personal information we have collected about you, including the categories of personal information, the categories of sources, the business or commercial purpose for collecting it, the categories of third parties to whom we disclose it, and the specific pieces of personal information we have collected about you;
• Delete personal information we collected from you, subject to certain exceptions (for example, records we must keep for real estate transactions);
• Correct inaccurate personal information we maintain about you;
• Opt out of the sale or sharing of your personal information. We do not sell or share it, so there is nothing to opt out of, but we will treat any such request (or a Global Privacy Control signal from your browser) as an opt-out request;
• Limit the use of sensitive personal information. We do not use sensitive personal information for purposes that would give rise to this right;
• Not be discriminated or retaliated against for exercising any of these rights.

How to make a request

Email joe@thechillagent.com or call 602.448.3553, and tell us which right you want to exercise. To verify your request, we will match the information you give us (such as your name and the email address or phone number you used) with the information we already have, and may ask for one more detail if needed. We will respond within the time the law requires. You may use an authorized agent; we may ask the agent for your signed permission and ask you to verify your identity directly.

Third-party links

This site links to Compass, Zillow and other sites that have their own privacy policies. Home searches on compass.com are governed by Compass’s privacy policy.

Children

This site is not directed to children under 16, and we do not knowingly collect their personal information.

Contact

Questions or concerns about this policy or our information practices: Joe Chilcote, Compass, 5796 Armada Drive, Suite 250, Carlsbad, CA 92008 · joe@thechillagent.com · 602.448.3553